testimonials
Gill Morris
"Working with Mark is a delight, he is intuitive, professional and brings plenty to the table. An ideas man yet is controlled and thorough; a great combination and a great person to work with!"
Gill Morris
Gill Morris is owner of GMT Business Training, Founding Director of Habia, Member of the Chartered Institute of Marketing and a Member of the Professional Speakers Association.
Lee & Heidi Spencer
"We spent six years in a Franchise before we set up our own salon and started working with Mark. Within a year he helped us reach the finals at the British Hairdressing Business Awrads 2009."
Lee & Heidi Spencer
"Mark's great ideas and the free time he creates for us, coupled with the fact his support fee is only a fraction of what it was for being part of the Franchise, means we would recommend him to any salon owner looking for business and morale support...and we have!"
Lee & Heidi Spencer, Imagine Hairdressing - British Hairdressing Business Awards Finalists 2009
Tracey Devine
"If you are feeling concerned about the long term prospects of your business then call Mark, it is a very rewarding relationship and he has helped me secure the future of my company."
Tracey Devine
“My salons work with Mark on his mentoring programme, my team really enjoy working with him and the best thing for me is that he gets them to come up with new ideas and solutions to probelms rather than just complaining about them!"
"It is a very rewarding relationship working with Mark and I 100% recommend him to you if you are looking to give your business and yourself a bit of a boost."
"He will help you find the time to do the things you have always wanted to do, with his advise you will feel in so much more control of your business."
Tracey Devine, Angels - British Hairdressing Business Award Finalist 08, 09 & Scottish Hairdresser of the Year 06, 07, 08.
Melenie Tudor
"Mark was recommended to me by one of his existing customers and I have been thrilled with the mentoring support he has given me. "
Melenie Tudor
Mark was recommended to me by one of his existing customers and I have been thrilled with the mentoring support he has given me.
Mark worked with me to identify the changes I needed to make to the business to help me get it to where I wanted it to be, not only that but he supported me and the team all the way in getting there!
Melenie Tudor, En Route - British Hairdressing awards finalists 2008, 2009, 2010
Julie Eldrett
"I am very excited to be able to offer a partnership with Mark which is unique in our industry. It helps Salon Owners become results driven whilst keeping a perfect balance between the customer’s and the teams needs."
Julie Eldrett
I have been working in the Hair & Beauty Industry for over 35 years as a successful salon owner and now via Julie Eldrett Consulting delivering seminars to salon owners in the UK, Europe and India.
I first met Mark 11 years ago when he started working for a local SAKS salon during his University holidays and when he decided to return to the industry I wanted to start working alongside him again straight away.
Mark's has an ability to look at a business' current performance and use it to improve their future performance. Now we offer a unique service supporting salons with their business and customer care needs.
Julie Eldrett, Customer Care Consultant
Dawn Tidgwell
"Mark helped me increase the number of customers visiting my salon by 24%, the averge bill by 3.5% and my turnover by 32%...all within 18 months!"
Dawn Tidgwell
I wanted to feel more in control of my business and to ensure we continued to grow through the difficult trading conditions.
I spend so much time on the salon floor with clients and it is great to have the support on the business side of things as I am always short of time!. Over 18 months my number of clients visiting the salon has increased by 24%, my average bill by 3.5% and my turnover by 32%!
Dawn Tidgewell, TH1 Hair & Beauty, Bangor, Wales
Faith Simpson
"I am a Chartered Accountant and I recommend all my clients to Mark as within a year I see the difference he makes to their financial performance."
Faith Simpson
As an accountant I constantly view the performance of my clients and in 1 year I see the difference Mark makes to their accounts. Not only that but he gives them support and confidence when making tough decisions about their business.
